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CUSTOMER CARE
Have any questions or concerns? We’re always ready to help! Send us an email at info@hautechocolit.org
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How do I track my order?When your order has been shipped out, you will receive a confirmation email that includes your tracking number so that you can follow the progress of your shipment.
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Shipping and DeliveryAll orders have a 1-3 day processing time. The cost of our shipping is $8.50 (USPS flat rate). Shipping is free on orders $75 or more
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How do I return an item?Normally, we will be glad to accept exchanges only on unworn items, with no sign of wear, odor, or alterations. If we detect that an item has been worn, we do have the right to refuse the item and return it to you in the condition we received it. However, we don't accept exchanges on final sale, swimwear, or intimate apparel. Exchanges must take place within 5 days of receiving your item. Please reach out to us if you would like to exchange an item. Effective: 8/25/20- Due to the seriousness of Covid 19, we will not accept any exchanges or returns. We will keep you posted on any changes as we are informed by CDC. Return Address: P. O. Box 955 Ocoee, FL 34761
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Do you offer local pick up?At this time our company does not offer local pick up.
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Do you provide International delivery?At this time we do not offer international shipping. Please check back with us soon
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When will a specific item restocked?There are two things you can do to be notified when an item is restocked: Sign up for the company email newsletter (found on our homepage) Follow us on our INSTAGRAM page @hautechocolit
SHIPPING
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